Bookings & Eligibility
The Otis Foundation provides retreat accommodation at no cost to those dealing with the challenges of breast cancer. This is achieved through offering time away to relax and reconnect with loved ones at an Otis property.
The Otis gift of a stay is made possible by a combination of generous donations from property donors and partners, fundraising, sponsors and community partners who are all passionate about supporting individuals and families during this difficult time.
Your partner and loved ones are most welcome to come along with you on your stay. Linen and bedding are generally provided. In return, we ask that the property and its contents are looked after respectfully. Food, toiletries and personal items are the responsibility of the guests.
As our property owners donate time to Otis for designated periods, it may not always be possible to accommodate your specific dates. Property availability is limited during weekends and school holidays, a waiting list system is used to manage bookings.
Anyone who has received a breast cancer diagnosis is eligible for a stay at an Otis property.
If you are a health-care professional, please refer your patient to the website for information and then ask them to call us to enquire about a booking.
We aim to make the booking process for a stay at an Otis property as simple as possible. We recommend that you contact our Bookings Coordinators either by phone or email to allow them to assess your requirements and discuss property availability.
You can assist us by emailing your full name, address, date of birth, an indication of how many people will accompany you and a brief description of how far you are through your breast cancer treatment.
Once we have booked a stay suitable to your needs, we simply require you to return a signed Booking Form, countersigned by a health professional (GP, Breast Care Nurse, Oncologist).
Call us: (03) 5444 1184 (9am-3pm AEST) Monday - Thursday
Please contact us to express your interest in an Otis Stay. We will send you a booking form to collect some important information and once it is completed and returned, you will be placed on our waitlist.
As soon as an Otis stay, matching your needs, becomes available, we will contact you.
We understand that sometimes things happen, and you may need to cancel your booking. If this is the case, please let us know as soon as possible. We have many people waiting for an Otis stay, so we will try our best to offer your spot to someone else.
However, if you cancel within two (2) weeks of your booking, it is unlikely we will be able to fill your spot and we will lose the opportunity to provide an Otis stay to someone who needs it. We also incur a financial loss when this happens. In this situation, we kindly ask you to send us a medical certificate if you cancel within two (2) weeks of your booking. This way, we can put you back on our waiting list and offer you another Otis stay when available. If you cancel multiple times, we may not be able to offer you another Otis stay in the future.